Need Help? Let’s Clear Things Up!
We’ve put together helpful answers to things our customers ask us all the time. Let’s clear things up!
🛠️ Installation & Compatibility
Yes, most smart locks are designed to retrofit existing doors. Our experts will assess compatibility based on your door type and size.
In many cases, yes. We provide models that match standard door dimensions. Custom fitting services are also available if required.
Yes, we offer professional installation services in select locations. Contact us with your pin code to confirm availability.
Yes, we offer a return/replacement policy in case the product is incompatible. Terms apply.
🌐 Connectivity & Smart Features
Yes, certain models support Wi-Fi or Zigbee/Bluetooth connectivity and can be operated remotely via mobile app.
Yes, with Wi-Fi-enabled locks and the companion app, you can control your lock globally.
Absolutely. You can create one-time or time-limited PINs for guests or service providers.
Yes, smart locks are ideal for Airbnb. You can grant access remotely and track activity logs.
Some models support integration with video door phones or smart home systems. Contact us for compatible options.
🔒 Security & Alerts
Yes, tamper alerts and intrusion notifications are sent via the app on supported models.
Our locks come with advanced encryption and multi-level security features to protect against hacking and unauthorized access.
Yes, most models support auto-locking after a set duration or when the door is closed.
👥 Users & App Features
Depending on the model, you can store 20 to 100+ fingerprints and PINs.
You can use your app, RFID card, or physical backup key. Some models also support OTP access.
Yes, the app allows you to manage multiple devices and properties.
🔋 Battery & Power Concerns
You will get low battery alerts in advance. If the battery drains completely, emergency power options or physical key access are available.
Yes, supported apps will notify you when the battery level drops below a certain threshold.
Typically, 6 months to 1 year depending on usage. Most models use 4 AA alkaline batteries.
Yes, battery replacement is quick and tool-free. We also provide guidance during installation.
No, smart locks run on batteries and don’t require a continuous power supply.
🛡️ Brand Trust, Warranty & Support
Yes, all models come with a mechanical override key for emergencies.
Most locks come with a 1-year manufacturer warranty. Extended warranty options may be available.
We provide installation, maintenance, and technical support. Reach us anytime for help.
Please call our customer care or WhatsApp us using the contact section on our website.
Anti-theft alarms and tamper notifications are triggered on most models for your safety.
🏷️ Options, Bulk Orders & Brand Info
Yes, locks are available in multiple finishes like black, bronze, gold, and silver.
You can visit our showroom or request a video demo. Contact us for more details.
Yes, we cater to apartment builders, hotels, and interior designers. Volume discounts available.
Yes, we are authorized distributors of Yale, a 180-year-old globally trusted brand known for innovation and safety.
Yale locks are designed globally and manufactured in high-quality, certified facilities across Asia and Europe. Select models support Make in India initiatives.
👥 Users & App Features
Depending on the model, you can store 20 to 100+ fingerprints and PINs.
You can use your app, RFID card, or physical backup key. Some models also support OTP access.
Yes, the app allows you to manage multiple devices and properties.
Our Subscription
Explore cutting-edge security solutions for your home or business. Yale’s advanced locking systems ensure safety, convenience & peace of mind. Since 2007
Contact Us
235/E, Bommasandra Industrial Area, Bengaluru, Bommasandra, Karnataka 560099
